Onyx Snowboard School
Onyx Snowboard School

Concierge for chalet operators and hoteliers

Make no mistake, when people come to resort for their hard earned holidays, they have high expectations of every aspect of their stay. Second only to the safety of our clients, we firmly believe that delivering an excellent customer experience is paramount - something we hold in common with all of our partners in resort. We also recognise that chalet operators and hoteliers are busy. Your time is precious and you need to be able to operate efficiently to get the job done, knowing every booking you make will come to pass without a hitch.

We look forward to opening our online Concierge Portal for this winter season, which we anticipate will not only save you time, but also help ensure mistakes and oversights are not made. Seasonal staff may come and go, but no matter who places the booking or makes the payment, the Concierge will be able to show the status of any booking.

What can the Concierge do for you?

  • Instant confirmation of instructor availability
  • Quick overview of existing bookings for all your clients
  • Easily keep track of all the referrals you make
  • Manage bookings for multiple properties from one place
  • Central record of all communication relating to each booking
  • If we don't have availability, we can recommend and book an instructor with one of our carefully selected partners, all online and managed from the same place
  • Optional SMS reminder for clients the day before their booking
  • All of this at no additional cost

Keep me informed

We are finishing off the Concierge Portal and hope to be able to share it with the general public very soon. In the meantime, if you are a chalet operator or hotelier in Morzine, Avoriaz or Les Gets and are interested in opening a free account with the Concierge, please register your interest using this form.