Terms and Conditions

Our privacy practices are guided by British Law, GDPR as well as data privacy laws in other applicable countries, including the United States’ Children’s Online Privacy Protection Act of 1998. Younger visitors should always check with their parents or guardians before entering information on any website or mobile application and we encourage families to discuss their household guidelines regarding the online sharing of personal information. Users must be thirteen years of age to create their own Portal Profile on this website. Parents or guardians may create an account on behalf of their child or ward at their discretion.

We collect personal information from you when you register for our newsletter, enquire about our services or create a profile in our client portal area.

When registering on our newsletter, we may ask you for your name and email address

When enquring about our services or products, we may ask you for your name, email address, contact telephone number, riding level and location you’re looking to take our services or product.

When registering on our site, we may ask you for information such as your name, email address, mailing address, contact telephone number and date of birth.

It may be necessary to contact you in response to an enquiry or in the course of delivering a requested service. We may personalise your online experience of our website based on information collection from you on previous visits.

• Newsletter: We send infrequent newsletters out to the email addres that you provided. Your name may be used to personalise parts of your newsletter.
• Services and products: We use the details provided to contact you in response to your enquiry.
• Registering a profile in the client portal area: We use your email address to confirm any bookings/purchases made through the portal and send out any essential pre-course information as appropriate. It may also be used should we need to contact you regarding bookings/purchases that you have made. Your date of birth will be used to make sure you are of an appropriate age for the service or product that you are booking or purchasing. Your name will be used on any invoices generated as part of your booking or purchase; a copy is sent out by email to you and a copy stored in our records as required under company tax laws and regualtions. We will also add your name and contact numbers to appropriate internal staff facing lists for courses which you have booked. This is done so that staff know who will be attending their lessons, can check that you have arrived and can contact you if deemed necessary, as direcly related to your booking. If you have stored a mailing address in your profile, we will suggest this as a billing address when making a future card payment, please see details below.

Where ever personal data is transmitted across the internet, it is encrypted using SSL. The Onyx Snowboard School website is hosted in the UK and complies with the principles laid out in the Data Protection Act 1998. We do not store your credit card details on our server. All such information is processed by our payment gateway provider, Stripe. If you have stored a mailing address in your profile, we will suggest this as a billing address when making a card payment.

We may provide aggregate statistics about our visitors, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.

The Onyx Snowboard School website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies and we recommend you review them. They will govern the use of personal information you submit or is collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Although unlikely, Onyx Snowboard School may be forced by British Law to provide personally identifiable information to the appropriate authorities.

Our policies may be updated from time to time, so you may wish to check them each time you submit personal information to us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Onyx Snowboard School website.

Our site uses cookies to manage the user experience. The Client Portal and checkout functionality requires cookies to be enabled. We do not store any personally identifiable information in our cookies.

We try to ensure that our website provides visitors what they are looking for. To help us achieve this goal we may analyse data collected about how you use our emails and the website. Such data also helps us to measure the success of our advertising campaigns. We may also collect Internet Protocol addresses to help diagnose technical issues and for system administration. Under normal circumstances we don’t link these addresses to any person’s name or identity.

You can request a copy of, or the deletion of all personally identifiably information on Onyx systems at any time. Confirmation of the requested action will be provided within twenty working days. Invoices will be retained for seven years, or as prevailing tax laws require.

Booking information and terms and conditions for Group and Private Lessons in the Portes du Soleil can be viewed in this PDF document.

Booking information and terms and conditions for Banger Park X ‘Tux Weekend Freestyke Camp can be viewed in this PDF document.

Booking information and terms and conditions for Group and Private Lessons in Chamonix can be viewed in this PDF document.

Booking information and terms and conditions for Winter Snowboard Camps with Dragon Lodge in Tignes can be viewed in this PDF document.

Booking information and terms and conditions for Winter Snowboard Camps with Alpoholics can be viewed in this PDF document.

Booking information and terms and conditions for Adventure Series Camps in Japan can be viewed in this PDF document.

Summer Snowboard Camp terms and conditions can be viewed in this PDF document.

UK product (Hemel Hempstead) terms and conditions can be viewed in this PDF document.